Privacy Policy
Effective & Last Updated: October 2026
1. Overview & Core Philosophy
Welcome to metawise.in (“we,” “our,” or “us”), founded by Subrata Kumar Das. Tagline: “Keep Learning, Keep Growing”. We build interactive curriculum, practical labs, and engineering blueprints designed to train software developers and systems engineers into AI Orchestrators, Auditors, and On-Device Deployers.
We operate under a strict Zero Data Selling Guarantee: We never sell, rent, monetize, or trade your personal records, emails, or behavioral telemetry with third-party advertisers, data brokers, or marketing networks.
2. Information We Collect
We collect only the minimal information strictly required to authenticate, secure, and deliver your learning experience:
- Google OAuth Identity: When you sign in using Google 1-Tap OAuth, we receive your basic profile credentials: full name, verified email address, and profile picture avatar. We do not receive or store your Google password.
- Membership & Access Level: We track your verified user tier (e.g. Free Member, Club Alumni, Senior Alumni, Pro Member, or Ringmaster Fellow) and subscription validity window to gate educational blueprints, downloads, and chat privileges.
- Community Chat & Communications: Messages, questions, and timestamps submitted inside our real-time group chat or direct 1-on-1 support channel.
- Zero Payment Card Tokenization: We do not collect or store credit card numbers, debit card numbers, or CVVs on our servers. All membership onboarding is completed through direct personal communication and verified transfer invoices.
3. On-Device AI & Subra AI Privacy Guarantee
A core pillar of our platform is teaching On-Device Local AI through our mobile application ecosystem, Subra AI.
4. Infrastructure & Third-Party Service Providers
To operate securely and deliver low-latency performance, metawise.in relies on specific enterprise infrastructure providers:
- Google FirebaseProvides Google OAuth authentication, secure session verification, and real-time community chat synchronization.
- Web & Storage InfrastructureEnterprise hosting servers and secure storage that deliver our web application, course catalog, and authenticated member downloads.
- Tawk.toPowers our real-time customer support chat widget on public landing pages. When you interact with the support bubble, Tawk.to may process your IP address, browser user-agent, and submitted inquiry text solely to facilitate real-time support communications.
5. Cookies & Local Storage
We do not use tracking pixels, cross-site behavioral cookies, or advertising trackers. We utilize only strictly necessary storage mechanisms:
- Browser Local Storage: Remembers your preferred interface appearance (
tcc_theme: light or dark) and maintains fast client-side course navigation cache. - Authentication Tokens: Secure session tokens issued by Firebase Auth to preserve your sign-in state across page reloads without re-prompting OAuth.
- Support Widget Cookies: Temporary functional cookies managed by Tawk.to to maintain conversation continuity while browsing different pages.
6. Your Data Rights & Deletion
In accordance with global data protection principles and the Information Technology Act, 2000 (India), you hold complete ownership over your personal data:
- Right to Access: You may request an export of your stored profile records and course access timestamps.
- Right to Rectification: You may update or correct your profile display name and preferences at any time.
- Right to Complete Erasure: You can request permanent account deletion. Upon verification, your profile, credentials, and message records are purged from our database.
7. Grievance Officer & Contact Details
For privacy inquiries, rights enforcement, or grievance redressal, please contact the designated Data Controller & Grievance Officer: